Information about withdrawal and return in distance (Only for the European Economic Area)

In the Internet services ordered under certain conditions, there is a right of withdrawal.
The statutory provisions are relevant to the content shown here. Please read carefully.
Distance of withdrawal of Return

(1) The consumer has a right of withdrawal according to civil code. The cancellation period does not begin to fulfill the information on, inter alia revocation and rescission right in the supply of goods, not before the date of receipt by the beneficiary in case of recurring deliveries of similar goods not before the date of receipt of the first part delivery and services from the the contract date, the cancellation does not require signature by the consumer, and this may also be on a durable medium provided. The right of withdrawal expires.
1. in the supply of goods no later than four months after its receipt by the recipient and
2. for services
a) not later than four months after signing a contract or
b) if the operator has started the service with the consent of the consumer before the end of the withdrawal period, or the consumer has arranged these.
§ 361 a BGB (Civil Code)

Withdrawal in consumer contracts (1) If a consumer granted by statute a right of cancellation under this provision, he is bound by its no longer on the conclusion of a contract with a contractor declaration of intent, if he has time to withdraw them. The revocation has no justification and in writing, on another durable medium or by returning the goods within two weeks, the deadline it is sufficient to send paint. the conditions in the above terms and conditions. The period begins with the date on which the consumer a much-designed instruction about their right to it makes it clear with the requirements of the used means of communication his rights, had been placed on a durable medium available is also the name and address of the recipient and revocation a reference to the period beginning and from the scheme of Theorem 2 contains. You must be signed separately by the consumer for other than notarized contracts or provided with a qualified electronic signature. If the contract is concluded in writing, so the consumer has a contract document, the written request of the consumer or a copy of the deed or the application will be handed out. Is the beginning of the period in dispute, so comes the burden of proof to the entrepreneur.
(2) On the revocation, the provisions of this title, unless otherwise determined shall apply. The consumer shall, subject to differing rules for returning the cost and risk of the entrepreneur, the consumer may be contracted for an order imposing up to a maximum of 40 euros, the regular cost of the return, except that the goods supplied do not correspond to the ordered . In the cases of Theorem 4 the consumer is only liable for intent and gross negligence if he has not been properly informed of his right of withdrawal and has acquired no other knowledge of this. For the transfer of use or the use of a case and for other performance up to the time of exercise the value of which is to be compensated, and the by the proper use of a case or claim of any other performance depreciation occurred is not considered. Further claims do not exist.
(3) information or explanation are the consumer in a durable medium available when they reached him in a deed or other legible form to the consumer for the needs of the transaction, the respective time substance of unaltered reproduction of the information allows . The burden of proof for the information or explanation content lies with the entrepreneur. This applies to statements made by the consumer to the entrepreneur spirit.

Download Revocation right

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